ecruit helped us fill critical care roles quickly while reducing agency spend.
Regional Care Recruiter, Making Space
Saved in recruitment costs
Vacancies filled
Average cost per hire
Avg candidates per campaign
Making Space is a UK-based health and social care charity, providing vital care and support services to adults living with mental health conditions and a range of additional needs.
With services spanning multiple locations and care settings, the organisation requires a steady pipeline of reliable, high-quality candidates across both frontline and operational roles.
Typical roles include:
Support Workers
Senior Care Staff
Managers
Office-based positions
Before working with ecruit, Making Space faced increasing pressure on their recruitment function.
Key challenges included:
Managing multiple open roles simultaneously
Receiving poor quality candidates
Experiencing long hiring timelines
Heavy reliance on agency support
In a sector where staffing levels directly impact care delivery, delays in hiring were not just operational — they affected service quality and continuity.
Ria and the team were looking for a solution that could:
Increase candidate volume and visibility
Help manage multiple vacancies efficiently
Reduce time to hire
Stay within a realistic budget
The Advertiser package stood out as a cost-effective way to:
Maximise reach across job boards without the cost of traditional agencies.
Since partnering with ecruit, Making Space has achieved:
18 successful hires across 20+ roles
Across more than 20 job adverts, the campaign generated:
1,837 applications — averaging 91 applicants per role
This significant increase in visibility and applicant flow enabled the team to:
Build stronger shortlists
Move faster through hiring processes
Fill previously hard-to-fill roles
ecruit has had a measurable impact on both recruitment performance and operational efficiency.
Making Space has been able to:
Reduce time to hire for critical roles
Improve candidate quality and volume
Lower reliance on recruitment agencies
Reduce overall recruitment spend
Manage high-volume hiring more effectively
For a care provider, this translates directly into:
Better staffing levels, improved continuity of care, and stronger service delivery.
Ria highlighted both the results and the service behind them:
“Ecruit has supported us to fill critical roles quickly, giving us wider visibility on the job boards at a reasonable cost.”
She also emphasised the support from the team:
“The team are brilliant — really quick, efficient, and provide ongoing review and support of roles.”
Making Space would confidently recommend ecruit to other health and social care organisations looking for:
Value for money
High-volume candidate generation
Support with multiple vacancies
A more efficient alternative to agency reliance
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